Return Policy

We hope that you love all your purchases from Drop 97 Boutique. However, we understand that sometimes you may need to return a purchase. Online purchases are eligible for STORE CREDIT ONLY if returned within 14 business days of receiving your order. After this time-frame, your item would not be eligible for return. 

ALL SALE ITEMS ARE FINAL SALE AND NOT ELIGIBLE FOR RETURN OR EXCHANGES.

Items must be in perfect condition to be accepted for return. No makeup or deodorant stains, perfume, dog hair, cigarette smell, or stains of any kind will be accepted. 

We do not offer exchanges.

Return Instructions

The customer is responsible for return shipping costs. 

Original shipping costs are non-refundable. 

No return authorization is needed, simply ship your item to:

Drop 97 Boutique, 2887 E Tamarind Dr, Fresno, CA 93730

Please include the packing slip with your return. The packing slip is included in the bag with your purchase and has all of your information and order number on it. 

Once we receive your return, please allow 5-7 days for us to process your return. Once processed, your store credit will be emailed to you. 

Damaged Items

Damaged items must be reported within two days of the receipt of your order. Please email us at drop97boutique@gmail.com and forward photos of any damage. 

Color variation of merchandise due to computer monitor resolutions, lighting, and photography lenses are not qualified as damaged. 

If you have any further questions about our return policy or need assistance, please don't hesitate to reach out to us.  We are always here to help! 

drop97boutique@gmail.com